Technology Team

We're happy to introduce the helpdesk emergency phone queue, EXT 4357/HELP. This queue is designed to provide immediate support in situations where submitting a ticket is not possible.

What is the Emergency Phone Queue?

The emergency phone queue is a dedicated phone line that allows you to reach our support team directly in urgent situations when you don’t have access to request support through normal channels. 

This could include:

• System outages or critical technical issues
• Emergencies where you need immediate help

Remember, the emergency phone queue is reserved for urgent situations only and a ticket will still be required for the support provided. For all other requests, please continue to submit tickets through our regular helpdesk channel. If you have any questions or need further assistance, don't hesitate to reach out. We're here to help!